Returns and Refunds policy
Last updated November 30, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of receiving the product. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please contact us here to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Rodi Digital Solutions
Ivana Stagljara 10
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least seven (7) days from the receipt of your item to process your refund. We will notify you by email when your refund has been processed.
The following items cannot be returned:
- Gift Cards
- Downloadable Products
- Health and Personal Hygiene Products
- Consumable Products
- Items with special shipping restrictions
For defective or damaged products, please contact us here to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us here.